HICA Group to roll out veteran friendly framework

HICA Group is rolling out the veteran friendly framework (VFF) across its 17 care homes and services.

The group, which provides services across Yorkshire with care homes in Bridlington, Harrogate and Hull, is required to meet eight standards to complete VFF accreditation. These include signing the Armed Forces Covenant and ensuring tailored care plans for veterans.

‘At HICA, we understand that caring for veterans requires a tailored approach that considers their unique experiences and needs. By rolling out the VFF, we’re committed to ensuring that veterans in our care homes and their loved ones receive the best possible care for their physical, emotional and mental wellbeing. We’ve aiming to achieve veteran friendly status across all our homes and this initiative marks a significant step in that direction,’ said Terry Peel, HICA Group chief executive.

Two representatives from each of HICA’s care homes and services will become veteran friendly champions. They will advocate for veterans, stay informed through armed forces events and groups, and embed the VFF in their respective care homes and services. They will also celebrate military events, engage in Armed Forces Network groups and build relationships with healthcare providers and veteran charities.

Mark Green, HICA’s operations and compliance manager, who leads the project, said: ‘Our commitment to veteran care highlights the importance of tailored support for veterans’ wellbeing and mental health. By embedding the Veteran Friendly Framework across all our care homes and services, we’re helping to set a new standard for veteran care in the region.’